Yamaha Motor Canada Ltd./YAMAHA MOTOR FINANCE CANADA LTD. ("YAMAHA")

ACCESSIBILITY

Yamaha Motor Canada Ltd. (YMCA) is committed to providing people with disabilities an equal opportunity to give feedback and access any information they may need. As well as, providing an environment in which all individuals have access to services provided by YMCA.

YMCA has implemented policies to meet the requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) to identify, remove barriers and increase accessibility for people with disabilities in the areas of information, communication and employment.

YMCA’s Accessibility Policy (including YMCA’s policies on the use of service animals and support persons, temporary disruptions, feedback and customer service training) are available upon request.

YMCA is committed to providing information and communications in an accessible format. YMCA will upon request, provide or arrange for accessible formats and communication supports for persons with disabilities, in a timely manner that takes into account the person’s accessibility needs due to a disability, at no additional cost. YMCA will consult with the person making such a request to determine their accessibility needs and the appropriate supports or formats.

YMCA welcomes and encourages job applications from people with disabilities. Accommodations are available upon request.

Feedback Procedure:

Individuals may provide feedback to Yamaha Motor Canada in the following ways:

By email, to accessibility@yamaha-motor.ca

By phone, 416-498-1911

In writing, by sending or hand delivering feedback to the Yamaha Motor Canada head office at the following address:

In person, by visiting the Yamaha Motor Canada Ltd. head office and hand delivering feedback in writing to the reception desk.