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Asset Performance Coordinator

Yamaha Motor Canada Ltd. currently seeks a candidate for the position of Asset Performance Coordinator for our YMFCA Department

Position Information

  • Title: Asset Performance Coordinator
  • Department: YMFCA
  • Location: Toronto
  • Status: Full Time
  • Reports to: Team Lead, Asset Performance

Summary of Responsibilities

Mitigate retail credit losses by minimizing consumer loan portfolio delinquency while being an advocate of the customer.

Key Duties & Responsibilities

  • Complete collection calls in a dialer environment to meet and exceed predefined targets aimed at reducing delinquency and avoiding losses.
  • Complete skip tracing to locate customers who are avoiding contact.
  • Identify and escalate potential loss scenarios at an early stage to mitigate loss exposure
  • Collaborate with team members to optimize department efficiency and the customer experience.

Education and Experience Requirements

  • Degree/Diploma: Minimum - 3 Year Diploma
  • Program of Study: General
  • Years of Experience: 3 to 5 years
  • Type of Experience: Collection role for assetbacked loans

Skills & Abilities

  • Superior organizational skills
  • Strong negotiation skills
  • High emotional IQ
  • Team player
  • Effective written and verbal communication skills
  • Strong analytical skills
  • Bilingual (English and French)

Yamaha Motor Canada Ltd. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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